FAQs

What time do I have to be there?

Try and turn up around 10 minutes before course start time, this allows you to settle in before the course starts. As a courtesy to other trainees, you may forfeit your place on the course if you arrive more than 15 minutes late.

What happens when the weather is bad?

Unless the conditions are dangerous you will get to experience another aspect of real-life riding – adverse weather conditions! Just ensure that you arrive correctly dressed for the occasion with warm and waterproof clothing if it looks like it will be cold or wet. Note: We will not re-arrange or refund a course where the trainee has come ill-prepared. In addition, we may refuse to conduct the course for the same reason.

When do I have to pay??

Online payment is required prior to your booking confirmation been issued.

What if I need to cancel the course?

Time and resources are a valuable commodity. Riderqual requires at least 24 hours for cancellations due to having limited time available to re-book another student.
Further instructions on this matter will be supplied along with your confirmation email when your booking has been completed / issued.

What do I need for my Basic Handling Skills Test?

You must be at least 16 years old and provide identification and proof of age. You must wear suitable clothing to minimise risk of injury and protect you from adverse weather conditions. Footwear should be fully enclosed. We recommend that you cover your arms and legs.

What if I fail to reach the required standard for the Basic Handling Skills Test (BHST)?

If you are not successful in reaching the required standard of competency, we will discuss / offer you further training on our next round held fortnightly on Sunday mornings.
This will be chargeable at our standard hourly rate.
The cost of your BHST re-test is free - if you opt for further training with us.

What is the Learner Approved Motorcycle Scheme (LAMS)?

The Learner Approved Motorcycle Scheme (LAMS) identifies motorcycles that are considered suitable for riders on a Class 6 (motorcycle) learner or restricted licence. The scheme moves away from applying restrictions based on engine capacity alone to applying restrictions based on the overall performance capability of the motorcycle.

Why is LAMS being introduced?

Motorcyclists are over-represented in crashes and have a high risk of being involved in fatal and serious injury crashes. As larger and more powerful bikes are more likely to be involved in crashes than lower powered motorcycles, a power-to-weight restriction will be applied to determine the motorbikes that riders on a Class 6 learner or restricted motorcycle licence are able to ride to help reduce this risk.

What motorcycles can a rider on a learner or restricted licence ride?

The scheme allows learner and restricted licence holders to ride motorcycles:

with a maximum power-to-weight ratio of 150 kilowatts per tonne AND
an upper engine capacity of 660cc AND
that are published on the approved list on the NZTA website.

The scheme also allows learner and restricted license holders to ride any electric motorcycles, unless that electric motorcycle is on the NZTA LAMS-prohibited list.